Privacy Policy
Last updated: July 7, 2026
1. Who we are
This website (goldentigerea.com) is operated by the Golden Tiger EA team, providing information and consultation about our automated gold trading system (EA). For privacy matters, contact support@goldentigerea.com.
2. What we collect
- Information you provide: name/nickname, email, preferred contact method and account ID, your enquiry, and whether you opted in to our newsletter.
- Support assignment: if you arrive via a link shared by our support team, we record the assignment code so the same support member can assist you.
- Technical data: server logs (such as IP address) and the cookies described below.
3. Cookies & similar technologies
| Name | Purpose | Type | Duration |
|---|---|---|---|
| gt_consent | Remembers your cookie choice | Essential | 180 days |
| gt_cs | Records the support assignment code | Consent-based | 90 days |
You can clear cookies in your browser at any time and choose again on your next visit. Declining cookies does not affect any site functionality.
4. How we use your data
- Responding to your enquiry and explaining our product
- Sending an automatic confirmation email after you submit the form
- Sending market insights and product updates (newsletter) only if you opted in
- Internal support assignment and service-quality statistics
5. Storage & sharing
Your data is stored in this site’s database and used only by the Golden Tiger EA team and our partners. We do not sell or rent your personal data.
6. Your rights
You may request access to, correction of, or deletion of your personal data, and you can unsubscribe from the newsletter at any time (via the link in each email or by contacting us). Write to support@goldentigerea.com and we will respond within a reasonable time.
7. Changes
Material changes to this policy will be announced on this page with an updated date.